DW Windows Ltd was accepted as a member of the DGCOS following an accreditation process in February 2014. Dave, the director felt that the company should invest in this scheme as Quality Assurance and Customer Satisfaction are high on the business’s priorities. Dave Walters, director of DW Windows Ltd, has always strived to provide a high quality reliable, trustworthy service to his customers with fantastic customer service and aftercare. Quality Assurance has always been one of his top priorities.
The DGCOS, endorsed by Nick Ross (presenter of Crimewatch) is a complete support service for customers who want to make the decision to invest in replacement, windows, conservatories, orangeries, and roofline products. They advise that anyone requiring a quote for: Double Glazing windows products, Conservatories, Doors, Porches, Fascias, Soffits, Roofline Products or Orangeries, should request a free quote from a DGCOS Accredited Installer.
‘All DGCOS Accredited Installers are continually vetted in many areas to ensure consumers are satisfied. All customers receive comprehensive protection throughout the buying, installation and after sales service experience’. DGCOS is the only Ombudsman Scheme for the double glazing installation industry. Membership is optional and DW Windows Ltd felt that the benefits the DGCOS offered its customers fell in line with the quality assurance procedures that the business had already established.
Benefits of the DGCOS accreditation
Every customer using DW Windows Ltd as a DGCOS Accredited Installer receives:
- Free quotes from Fully Vetted Installers
- Free Advice Line; 0845-053-8975
- Free Deposit Protection
- Free Comprehensive Guarantee
- Free Insurance Backed Guarantee
- Free Use of Inspectors, Mediators and The Ombudsman
- Free Access to Compensation Fund to honour Ombudsman awards
Anyone requiring more information about this exemplary service offered by DW Windows Ltd and the DGCOS can look at the website www.dgcos.org.uk or follow the link on our website.
Further information will also be given by contacting the showroom and speaking to Dave on 01902 662511.Alternatively, you can send us an email here.
Paul's journey in the industry has been comprehensive, having served in various roles across different window and door companies in both manufacturing and installations. From fitting and surveying to even making his own glass, his extensive experience has honed his expertise. Paul's expertise in the industry is second to none making him a go-to person of this business as well as colleagues within the wider industry. (It's a true story that Pauls initials are actually PVC!!).
This wealth of knowledge is invaluable in helping homeowners choose DW Windows Ltd for their next home improvement project.
Working closely with the rest of the DW Windows team, Paul has helped homeowners in Wolverhampton, Birmingham, and the rest of the West Midlands improve their properties with beautiful windows, doors, and extensions.
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